Power365 Platform - Admin Role Anomaly

Incident Report for Binary Tree

Resolved

After careful monitoring of results, this incident is resolved.
Posted Jan 16, 2021 - 15:34 UTC

Monitoring

Quest Engineering has implemented an emergency change and is monitoring the results.
Posted Jan 15, 2021 - 22:23 UTC

Identified

Quest Engineering has identified the cause of the anomaly and testing a change for emergency release.
Posted Jan 15, 2021 - 19:18 UTC

Investigating

Quest Engineering is investigating unexpected behavior where some admin roles are being removed from Power365 service accounts for a limited group of projects.
The investigation is ongoing and this page will be updated when more information is available.
Posted Jan 15, 2021 - 14:14 UTC
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